Chapter 1. Self-Assessment Activities

Chapter 2. Learning Activities

Chapter 3. Learning Activities
Learning Activity 3-1
Learning Activity 3-2
Learning Activity 3-3
Learning Activity 3-4
Learning Activity 3-5

Common Chat and E-mail  Abbreviations, Emoticons and Emoting

Chapter 4. Learning Activities

Core Reference Sources and Tools

The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments

by Kovacs, Diane K. Neal-Schuman Publishers (2007) published concurrently in the United Kingdom by Facet Publishers (2007)

Learning Activity 3-5. Participate in Professional Discussion Lists and Blogs for Virtual Reference Librarians

This learning activity is a selected collection professional discussion lists and blogs for virtual reference librarians. Subscribe to at least one discussion list and monitor at least one blog. As additional virtual reference blogs and discussion lists are identified they will be added to the book Web site.

E-mail Discussion Lists

Blogs

Return to top